Skin & Soul Studio

SERVICES

Body Waxing

Massage

Body Balancing

Reflexology

pOLICIES & Procedures

Appointments & Scheduling

  • All services are by appointment only. Walk-ins may be accommodated if available.

  • We recommend booking in advance to secure your preferred time.

  • A valid credit/debit card may be required to hold your appointment.

Payment

  • Payment is due at the time of service.

  • We accept [list payment methods: cash, credit, debit, gift cards, etc.].

  • Gratuity is never expected but always appreciated.

Cancellations & Rescheduling

  • We understand life happens! Please provide at least 24 hours’ notice for cancellations or rescheduling.

  • Cancellations made with less than 24 hours’ notice and no-shows may be subject to a cancellation fee of 50%.

  • No-shows will be charged the full service amount.

Late Arrivals

  • If you arrive late, we will do our best to accommodate you, but your session may be shortened out of respect for the next client.

  • If you are more than 15 minutes late, we may need to reschedule your appointment and a cancellation fee may apply.

Health & Safety

  • Your health and comfort are our top priority. Please inform your service provider of any allergies, sensitivities, skin conditions, or health concerns prior to your treatment.

  • If you are feeling unwell (fever, flu, contagious illness), please reschedule your appointment.

  • We follow strict sanitation and hygiene protocols for your safety.

Refunds & Returns

  • Services: We do not offer refunds for completed services. If you are dissatisfied, please let us know immediately so we can make it right.

  • Products: Unopened retail products may be returned within 14 days of purchase with a receipt. Opened products are non-refundable.

Spa Etiquette

  • Please arrive a few minutes early to relax and prepare for your service.

  • We kindly ask that you silence cell phones to maintain a peaceful environment.

  • Children are welcome only if receiving services or accompanied by an adult in the waiting area.

Location & Contact

40 Trimountain Avenue

South Range, MI 49963

906-250-5562